The evolving role of staffing providers in the crowd

As technology, society and the economy have transformed the global marketplace, the corporate recruiters of today face new challenges with skills shortages, a generation of workers with different needs and drivers than their predecessors, and changes in the online platforms being used to source top talent. We are firmly in the midst of a paradigm shift where characteristics such as entrepreneurialism, intrapreneurialism, supertemps and the freelance economy have changed the nature of hiring. As we expand our sourcing and recruiting models into crowd-based campaigns, we also change from staffing providers to staffing curators. This transition is a key component, and key differentiator, of a Crowdstaffing model.

The strongest corporate recruiters, through no fault of their own, remain limited in scope because they represent a single organization. Staffing curators, on the other hand, develop diverse staffs of internal hiring experts who bring a wealth of past industry and organizational experience to the process. These staffing professionals have worked with a variety of MSPs and hiring managers across industries and job categories, enhancing their knowledge of real-world job needs, position requirements and applications. They’re not bound by the same limitations seen in internal talent acquisition processes, where strict and sometimes outdated HR processes can hinder the individual strengths of recruiters. Curators in a Crowdstaffing model:

• Become facilitators and partners to candidates.
• Ensure prompt payment to recruiters while providing the tools, training and resources necessary to their success.
• Offer coaching and consultative interactions, not merely transactional approaches of matching skills, work experience and compensation to job descriptions.
• Develop talent by acting as personal brand consultants. Staffing curators have the wisdom and experience to help candidates market themselves to companies through the latest best practices in resume presentation, video interviewing, job search coaching and social media. Not only can staffing professionals help talent develop personal brands, they know the types of employers who would find those brands most attractive. They also know how to educate talent on the best usage of social media, as well as the optimal networks to use for specific employers, industries and markets.

Learn how staffing curators brings clients the best talent.

Crowdstaffing enhances quality control and service delivery

The Crowdstaffing account support network reduces decentralization, bolsters the quality and professionalism of support processes, contains costs and creates a higher degree of strategic flexibility. The structure is designed to deploy on-demand, scalable program support to facilitate the administration of workforce automation tools (e.g., Vendor Management Systems, Applicant Tracking Systems, etc.), performance monitoring, KPI and metrics tracking, requisition processing and all other facets of an outsourced workforce management solution. And because operations are global, functioning across multiple time zones, on-call account management teams are always ready to respond to urgent situations.

Quality assurance is inherent in the performance-driven design of a Crowdstaffing solution, which implements a bottom-up approach that is 100-percent focused on execution and responsibility. Success hinges on client satisfaction and performance, so Crowdstaffing professionals are devoted to cultivating happy customers. More than that, recruiters and suppliers in a Crowdstaffing model receive comprehensive support from their staffing curators.

In other programs, such as open marketplaces and solutions like RecruitiFi, talent acquisition specialists are left on their own. In a Crowdstaffing engagement, recruiters work exclusively for a single staffing curator that delivers comprehensive support, tools, training and internal mentoring, ensuring that recruiting partners receive everything they need to succeed.

• Crowdstaffing staffing suppliers focus on their core responsibilities for clients, while the staffing curators cover administrative and back office tasks.
• The vendors, paid on performance, realize unlimited earning potential.
• The performance-based program drives timely submissions and candidate quality.
• Scalable global teams of recruitment experts ensure constant support for programs of any scope or complexity, even when urgent hiring needs arise. This same structure also allows staffing curators to dedicate teams exclusively to each client.

For today’s growing businesses, a groundbreaking crowd staffing model can produce unrivaled results: delivering talented people with fast submission times and infinite scalability for high volume hiring needs.