Businesses in nearly every industry have come to rely on contingent talent as specialists and flexible experts rather than temps who fill vacant seats during absences, seasonal demands or personnel transitions. With increasing frequency, we’re integrating these skilled contractors into our primary workforces. Yet, we still haven’t integrated them into our internal knowledge systems. And that’s a missed opportunity to tap into their intelligence and ideas, especially as the sharing economy’s[...]
Although leadership and vision may form the heart of an organization, people are its soul. That’s why creating the right company culture has become imperative for businesses in today’s rabidly competitive market. Yet what kind of culture works best? Performance-based? Engagement-based? For contingent workforce program managers, the answer gets murkier. Contractors and staffing providers play an instrumental role in enterprises across all industries and service categories. Naturally, performance factors heavily into their selection and usage. However, engagement is equally critical. Because these professionals operate on the periphery of the organizations they serve, it’s easy for them to experience a sense of disconnection. I believe contingent workforce program managers have a golden opportunity to unite performance and engagement. With their influence, they can work with clients to create a purpose-based, collaborative culture for hiring managers, staffing partners and talent.
I’m about to head home from an incredibly productive and inspiring week at Contingent Staffing 2016. The conference is vital to the workforce industry because procurement professionals are becoming more influential leaders in organizations of all kinds. Their roles are evolving beyond purchasing. These experts are taking on responsibilities that encompass business intelligence, talent analytics, growth strategies, risk and compliance, and much more. Leading procurement organizations are seeking new ways to extract more value from the global supply base, which includes establishing collaborative outsourcing and service acquisition strategies to replace traditional models that encourage zero-sum or win/lose scenarios. As a result, there will be a greater emphasis on forging and sustaining long term supplier relationships.
A new type of financial services provider is emerging, and experts believe it has the power to transform global supply chains. Multinational giants such as Apple, Dell, Kellogg’s and Siemens have already engaged these financial technology companies – FinTech, for short -- to help finance growth initiatives, penetrate untapped markets, innovate new products or services, and access capital previously unavailable in their supply chains. The fascinating aspect of this development is the tremendous potential it could hold for outsourced contingent workforce programs. Among all the complex issues an MSP must iron out with its staffing partners before launching a seamless program, payment terms are the sore spots we seldom talk about. The advent of FinTech could signal the next big industry solution.