Businesses in nearly every industry have come to rely on contingent talent as specialists and flexible experts rather than temps who fill vacant seats during absences, seasonal demands or personnel transitions. With increasing frequency, we’re integrating these skilled contractors into our primary workforces. Yet, we still haven’t integrated them into our internal knowledge systems. And that’s a missed opportunity to tap into their intelligence and ideas, especially as the sharing economy’s[...]
The exponential progress of the digital age has ushered in an era of incredible disruption. The status quo no longer ensures security or longevity. Obsolescence is a persistent threat to every business right now. The evidence is becoming apparent everywhere. Today’s corporate lexicon flows with words like innovation, speed, agility, expansion, reinvention and change. We even borrow acronyms from social media, like FOMO -- the fear of missing out. As our CEO Sunil Bagai wrote recently, advances are no longer marching ahead in gradual, linear patterns. Transformations are occurring exponentially. Singularity University summed up this shift poignantly: “We’re living in a world where the devices in our pockets have more information, power, and creative capacity than the supercomputers that put a man on the moon.” To ensure success, the choice seems to be progress or perish. Contingent workforce programs, despite their steady spread, aren’t immune. The good news is that those who adapt and shake up their operations can prevail -- and outpace their competitors.
Last week, I wrote about the people-centric technologies that are transforming nearly every industry imaginable. The changes are being powered by Artificial Intelligence (AI), the Internet of Things (IoT), virtual reality (VR) and design thinking. Yet these advances are not exclusive to entertainment, gaming, computing or software development. For example, as Len April explored on Tuesday, VR is pioneering new ways to solve medical problems and enhance workplace diversity. The important thing to recognize is that the exciting digital breakthroughs, even if they seem unrelated to staffing, will necessarily shape the future of our work and our industry. So the big question remains: How do we get there? Let’s look at some ways we can alter our business cultures and thinking to prepare for the next evolution in human technology: the people-centric, digital workforce.