Businesses in nearly every industry have come to rely on contingent talent as specialists and flexible experts rather than temps who fill vacant seats during absences, seasonal demands or personnel transitions. With increasing frequency, we’re integrating these skilled contractors into our primary workforces. Yet, we still haven’t integrated them into our internal knowledge systems. And that’s a missed opportunity to tap into their intelligence and ideas, especially as the sharing economy’s[...]
Last week, I wrote about the people-centric technologies that are transforming nearly every industry imaginable. The changes are being powered by Artificial Intelligence (AI), the Internet of Things (IoT), virtual reality (VR) and design thinking. Yet these advances are not exclusive to entertainment, gaming, computing or software development. For example, as Len April explored on Tuesday, VR is pioneering new ways to solve medical problems and enhance workplace diversity. The important thing to recognize is that the exciting digital breakthroughs, even if they seem unrelated to staffing, will necessarily shape the future of our work and our industry. So the big question remains: How do we get there? Let’s look at some ways we can alter our business cultures and thinking to prepare for the next evolution in human technology: the people-centric, digital workforce.